I am a results-driven compliance professional with over 20 years of experience in institutional compliance evaluation, operational risk assessment, implementation, strategic planning and mitigation. I am a subject matter expert in regulatory compliance, third party risk management, governance, quality assurance, policy revamp, investigations, and process improvement.
Proficient in utilizing Microsoft tools, including SharePoint to streamline workflows, strengthen collaboration, and operational software to enhance business operations in banking and financial institutions. Strong analytical and problem-solving abilities, skillful at presenting organizational metrics to drive informed decisions and improve outcomes.
CORE COMPETENCIES:
Microsoft Office Suite, Google Workspace, EAP, ICMP, IRRIS, ECMP, iTop, Client Source Portal, Hogan, Nexidia, Slack, Trello, Storm, EDD, SOC, PCI, HIPPA, GDPR, RCSA, KYC, AML, HELOC, SPI, SAR, UDAAP, SVP, SharePoint, Indigo, Novatus Contract Management.
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EDUCATION
Major: Health Services Administration – Master of Science
Major: Human Services; Organizational Management and Leadership – Master of Science
CERTIFICATIONS
CORE COMPETENCIES
PROFESSIONAL SUMMARY:
Recognize risks that arise from changes to services or business processes, while making sound risk decisions corresponding with Conduct Risk, quality control, and compliance program requirements.
Coordinate and review investigative casework and documentation for accuracy and adherence to standards.
Develop and execute quality reviews for internal investigations to ensure compliance with regulatory requirements and internal policies.
Identify inefficiencies and implement operational standards to enhance processes across various sectors.
It's time to implement team-building interventions in partnership with colleagues, while driving improved teamwork and fostering.